Question 1

Is airfare included in the price?

Accepted Answer

No, flights are not included. One of our advisors will assist in pricing flight options for your vacation.

Question 2

Which airport should I fly into?

Accepted Answer

Fort Lauderdale-Hollywood International Airport (FLL) is very close to Port Everglades (the Fort Lauderdale cruise port).

Distance: Approximately 2–4 miles (about 3–6 km), depending on the exact cruise terminal. Official sources like the Port Everglades website often cite around 1.8–2 miles to the port entrance, while driving routes to specific terminals can be up to 4–5 miles.

Driving time: Typically 10–15 minutes in normal traffic, but can extend to 20–30 minutes during peak times or heavy congestion. The port recommends allowing at least 45 minutes total from flight arrival for baggage claim, customs (if international), and transfer.

Question 3

If I am driving or flying to the city where the ship departs, when should I arrive to area?

Accepted Answer

Ideally, you should arrive at least the day before the ship departs. This will enable resolution of any issues with traveling the area.

Question 4

Is there assistance with booking pre or post cruise hotel stays, transportation and/or activities?

Accepted Answer

Yes, we will gladly assist with all phases of travel. Once your registration is received a member of our team will contact you to discuss any travel assistance we can provide.

Question 5

Can you assist me with transfers between the airport and the cruise port?

Accepted Answer

Absolutely, we will discuss options during the reservation process.

Question 6

Are visas and/or passports required?

Accepted Answer

No. You are not required to have a visa or passport for closed-loop cruises that begin and end at the same US port. However, a government-issued photo ID and a birth certificate is required to cruise and when traveling within the US. It is important to check with the cruise line and the most current requirements before departing on the cruise.

With that said, we HIGHLY recommended to bring a passport for the following reasons:

Emergency Situations
If you get sick or injured and need to fly home from a foreign port, or if there’s a family emergency, you will need a valid passport to re-enter the U.S. by air.

Unexpected Itinerary Changes
Cruises can change ports due to weather, emergencies, or mechanical issues. If your ship ends in a different port (especially internationally), a passport makes re-entry much easier.

Missed Ship at a Port
If you miss the ship while exploring a port and need to fly to the next stop (which could be in another country), a passport is required to board an international flight.

Faster, Easier Check-In & Disembarkation
Passports speed up the boarding and customs process. They are more universally accepted and reduce the chance of complications.

More Freedom
Some ports require a passport for certain excursions or island-hopping. Having one means you will not be restricted.

Peace of Mind
It is simply safer. Travel is unpredictable, and a passport is the most universally accepted form of identification for international travel.

Question 7

Is roommate matching available?

Accepted Answer

Unfortunately, we are unable to match guests to share a cabin. You may book a shared cabin while you are working to secure a sailing companion. If unable to secure a roommate, you may cancel before the penalty date and obtain a refund or change to a solo cabin.

Question 8

What is the cancellation/refund policy?

Accepted Answer

Please see the Terms/Policies & Procedures for cancellation dates and refund policy.

Question 9

Is my deposit refundable?

Accepted Answer

Yes, the cruise deposit is refundable until the final payment date (December 7, 2025). Our Planning Package is non-refundable. However, it can be covered if added to a travel insurance policy.

Question 10

Is a payment plan offered?

Accepted Answer

Yes, you may set up a payment plan once your deposit is paid. You may also finance your vacation using FlexPay. A member of our team can share details with you.

Question 11

How are payments made?

Accepted Answer

Payments are made via Visa, MasterCard, American Express, and/or Discover debit or credit card.

Question 12

Can payments be made using PayPal, CashApp, Venmo or other money transfer services?

Accepted Answer

No, payments must be made using a credit or debit card.

Question 13

After I register, what is next?

Accepted Answer

Once your registration is received, a Ana or Travis will contact you via email, phone call or text to confirm your registration, discuss any additional guests, upgrades, travel protection insurance, excursions, concerns, timeline, airfare/transfer/hotel needs (if any), obtain complete deposit payment information as your submission is just an authorization for payment, and obtain a Client Agreement.

Once your cabin is deposited, we will email a booking confirmation, travel insurance quotes, and what to expect timeline.

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